She Told Me, “I’ve Already Started.” Then My Heart Sank.

Worried homeowner standing in a half-finished kitchen renovation gone wrong

She Told Me, “I’ve Already Started.”Then My Heart Sank. A true story — and the questions that could have protected her. A woman called me recently about remodelling her kitchen. We were just talking, getting to know what she wanted. And then partway through, she said something that made me go quiet. “I’ve already started […]